By Prisca Mashushu
The First Vice President, Dr. Jane Ansah, has emphasised the government’s commitment to effective and transparent public services through reforms.
She made the remarks during the official launch of the Public Sector Reforms Information Management System on Thursday at Bingu International Convention Centre (BICC) in Lilongwe.
Dr. Ansah explained that the launch of the new system will help address challenges in various public institutions, including poor coordination of initiatives, limited space for young innovators, and lack of collaborative working platforms among government ministries, departments, and agencies (MDAs).
“Let’s all remember and achieve our President, Professor Arthur Mutharika’s goal of addressing the persistent lack of efficient service delivery across the public service. The government will continue to champion robust, government-wide reforms to improve performance, reforms that enhance not only the quality of services, including access, timeliness, reliability, and responsiveness to citizens’ needs, but also citizen participation, transparency, and accountability in service delivery,” she said.“I remind reform officers that we must reform ourselves to reform the system. The change we seek must begin with us.
Therefore, the launch marks the end of the old era and a decisive step forward in the digitalisation of reform management,” she added.
Dr. Ansah further commended the United Nations Development Programme (UNDP) for its financial support in drafting and forming the new system, which aims to simplify access to information for all government institutions and citizens.
Deputy Resident Representative of UNDP, Chika Charles, praised the government for promoting transparency and accountability in delivering services and implementing reforms that identify challenges and drive transformation.
“The implementation of the public sector reforms allows government institutions to review their processes, strengthen coordination, enhance stakeholder partnerships, and improve service delivery to Malawians. This marks a major step forward towards a more accountable and efficient public service, and UNDP remains committed to supporting the government in delivering its services,” Charles said.
Chief Secretary to the Office of the President and Cabinet, Justin Adack Saidi, said public service reforms are central to the government’s mission of providing informative development to Malawians.
“Through this new reforms system, MDAs will be able to develop reforms efficiently, contributing to better access to information on matters of national interest. Let’s walk the talk and ensure we deliver what Malawians expect from us,” Saidi said.
The Public Sector Reforms Information Management System was launched under the theme “A digital transformation for efficient public sector management.”
